Online Shop Information

DELIVERY

We send all of our parcels by Royal Mail, who aim to deliver within 48 hours.

DELIVERY REGIONS

We deliver our amazing sweet treats across the UK.  Whether you live in England, Scotland or Wales we've got you covered!

ENSURING SAFE DELIVERY

The Bald Kitchen has developed some great packaging and we use the country's most popular courier service The Royal Mail to ensure your cakes arrive safely.

RETURNS POLICY

In accordance with the distance selling regulations and the Consumer Contracts Regulations 2014, we are unable to accept returns for perishable and/or personalised products. This is clearly stated in the Terms and Conditions.

PROBLEMS WITH YOUR ORDER

It is very rare that our sweet treats become damaged on their way to you. Should this unfortunately occur then please get in touch and we can help put this right for you. You can contact us HERE

GENERAL TERMS OF BUSINESS

All goods include VAT at the current rate where applicable.

All goods will be dispatched as soon as possible using a third party courier service and take one to five working days to arrive. While we do everything possible to minimize the chances of it occurring, The Bald Kitchen accepts no responsibility for damages to the sweet treats during transit.

Delivery dates are not guaranteed which is why we recommend ordering well in advance of the date the sweet treats are required. The Bald Kitchen accepts no responsibility for the inability of the third party courier service being unable to deliver on the date requested by the customer.

FOOD SAFETY

We at The Bald Kitchen are taking all precautions with regards to the safe handling and delivery of our sweet treats throughout the UK. 

Our staff have been trained and constantly updated as how to safely handle and process food and food products.  

Below are the best practices that we are adhering to: 

  1. Hand washing after entering the facility.
  2. Removal of own top clothes, and wearing of clean chef's coat.
  3. Wearing of hairnets.
  4. Wearing gloves when processing and handling any food products. 
  5. Hand washing consistently throughout the day.
  6. Avoiding close contact with other staff as well as couriers.
  7. Training staff of new practices and updates from the Government Food Standards Agency.

If you have any questions or concerns about our safety precautions when processing our sweet treats and how they will be delivered to you, please do not hesitate to contact us.

Be safe and we greatly appreciate your custom. - The Bald Kitchen

 

FOOD GLOURIOUS FOOD

The Kitchen is a social media page that was born from The Bald Brand. A page that has taken the social media world by storm.

We currently have 300,000 followers across all platforms a number that increases daily.

Combined the three pages Tik Tok,Facebook and Instagram amass millions and millions of views every month.

Featuring members of The Bald Family and resident cooks.You will find anything related to food under this banner.

Fun filled content involving cooking,product reviews and so much more. Take a look at our content on all platforms below.

TIK TOK

FACEBOOK

INSTAGRAM

WOULD YOU LIKE US TO PROMOTE YOUR BRAND?

You can see for yourselves the huge numbers of people our videos reach,not just the UK but around the world. We film all of our content with a fun and engaging approach.

With our natural filming style with positivity and lots of energy, it allows not only current customers to see your products, it engages new custom.

Our content showcases new and excisiting product,showing them in a good light. The social media videos we create are worth their weight in gold. They have a bigger effect than television advertisements attracting positive engagement.

In modern day society people spend more time on social media than they do watching TV. An opportunity to reach hundreds of thousands of people for a fraction of the cost of TV advertising.

CLICK HERE TO GET IN TOUCH